Forums are public facing so whether you're on Embrace of the Serpent’s forums or any other site never post personal information such as phone numbers, email addresses, credit cards, etc.
If you have a technical or purchase support related questions please report them here: https://embraceoftheserpent.vhx.tv/contact/support, instead of the forums. VHX handles support queries for this site and we often have to move those conversations to email anyway because we need to get more details to assist you.